Policies

Privacy Policy & Terms of Use

Last Updated: [16 oct 2025]

By accessing or using plensco.com, you acknowledge that you have read, understood, and agreed to the following policies and terms. This document outlines how Plensco (“we,” “our,” “us”) collects, uses, and protects information gathered from users (“Client” or “User”) of this website.

 

1. Privacy Policy

A. How We Handle Your Business Information

Your business information is treated with the utmost confidentiality and professionalism. We only process the details necessary to prepare quotations, manage orders, and maintain transparent communication with our partners and clients. All information is used strictly for legitimate B2B purposes and never for unrelated activities.

1. Corporate Contact Data

Includes:

  • Name

  • Business email

  • Phone number

  • Company name

Purpose: Used for correspondence regarding quotations, orders, and service-related updates.

2. Logistics and Financial Data

Includes:

  • Company and shipping addresses

  • Tax identification number

  • Preferred payment method

Purpose: Used strictly for invoicing, delivery coordination, and customs clearance.

3. Non-Personal Data

Includes:

  • Browser type

  • IP address

  • General site usage data collected via cookies

Purpose: Used to enhance website functionality and improve user experience.

B. How We Use Your Information

Your information is used only to support and enhance our business relationship with you. Specifically, we use it:

  1. To Process Commercial Requests – Generate accurate quotations and formal sales agreements in response to your submissions.

  2. To Fulfill Orders – Manage logistics, track shipments, and provide necessary documentation for delivery and customs.

  3. To Improve Services – Analyze aggregate data to enhance product offerings and overall site performance.

  4. To Communicate – Send essential business updates, service notifications, and (if you opt in) marketing materials.

C. Data Management and Sharing

International Operations & Digital Management

Our websites and social media accounts are managed by our Cameroun office and global technical partners. This structure ensures consistent digital access and communication, especially in regions where foreign social media platforms may face restrictions (e.g., China).

Data Sharing and Protection

  • We do not sell, trade, or rent your identifiable B2B information.

  • Data is shared only with trusted logistics partners to the extent necessary to fulfill contractual obligations.

  • Some data may be stored or processed outside your country of residence, always under strict confidentiality and applicable data protection laws.

Cookies

Cookies are used exclusively for website functionality and analytics. You may disable cookies through your browser settings at any time.

D. Our Commitment to Data Security

Your trust is the foundation of our business relationships. We continuously review our practices to ensure your data remains secure, confidential, and used responsibly across all commercial interactions.

2. Terms & Conditions and Commercial Sales Policy

A. Nature of Business and Scope

  • B2B Relationship: By requesting a quote or interacting with our site, you confirm that you are acting as a business entity for wholesale or commercial purposes—not as an individual consumer.

  • Site Management: Our websites and digital platforms are operated by our Cameroun office and international technical partners. By using our services, you consent to such management.

  • Pricing: All displayed prices are indicative wholesale prices and do not constitute a final offer.

B. The Quotation and Contract Process

  1. Request for Quote (RFQ): Submitting an RFQ constitutes an inquiry, not a purchase order.

  2. Quotation: Our official quotation represents a firm offer valid for the period stated (typically 30 days). It will detail the final price, volume discounts, packaging, and shipping terms (Incoterms).

  3. Contract Formation: A binding contract is established only upon the execution of a formal Sales Agreement or acceptance of a detailed Purchase Order (PO) by both parties.

C. Payment, Shipping, and International Logistics

  • Payment Terms: Defined in the Sales Agreement (e.g., T/T Wire Transfer, Letter of Credit).

  • Incoterms: Shipping logistics and transfer of risk are governed by the Incoterms 2020 rules specified in your Sales Agreement (e.g., EXW, FOB, CIF).

D. Warranties and Limitation of Liability

  • Warranties: Products are sold with the original manufacturer’s warranty only. No additional express or implied warranties are provided beyond those stated in the Sales Agreement.

  • Limitation of Liability: Our total liability for any claim is limited to the net purchase price of the product concerned. We are not liable for consequential, indirect, or incidental damages of any kind.

E. Governing Law & Policy Updates

  • Governing Law: All transactions and disputes shall be governed by applicable international trade laws and the laws of the jurisdiction stated in the Sales Agreement.

  • Policy Updates: We reserve the right to update this policy and these terms without prior notice. Updates will be published on this page, and continued use of the website constitutes acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy or Terms of Use, please contact us at:

🌐 info@plensco.com